Privacy Policy

1. Terms and Conditions

 

Acceptance of Terms

 

By accessing, booking, or participating in any excursion or service provided by Good Vibe Excursions, you agree to comply with and be bound by these Terms and Conditions. These terms govern all services and bookings made through our website, email, phone, or in-person, and your continued participation constitutes acceptance of these terms.

 

Bookings and Payments

 

Bookings are confirmed once full payment has been received. Payments can be made using accepted payment methods listed at the time of booking. All prices are listed in US dollar, and any applicable taxes or service fees will be disclosed prior to confirmation. A confirmation receipt and itinerary will be sent to the email address you provide during booking. We recommend verifying the details immediately upon receipt.

 

Changes and Cancellations

 

We understand that plans may change unexpectedly. You may cancel or modify your booking by contacting us directly at in**@********************dr.com or +1 829-589-5138. Cancellations made 24 hours or more prior to the excursion will receive a full refund, minus any non-refundable deposits (see Section 5). If cancellations are made within 24 hours of the excursion date, a partial refund may be available at the discretion of Good Vibe Excursions. We reserve the right to cancel or modify any booking due to unforeseen circumstances, in which case a full refund or alternative arrangements will be offered.

 

2. Privacy Policy

 

Data Collection

 

Good Vibe Excursions values your privacy and is committed to protecting your personal data. We collect only the necessary information required to process your booking and ensure a seamless experience. This includes:

 

•Your name

•Contact information (email address, phone number)

•Payment details

•Any special requests or medical conditions relevant to your booking

 

This information allows us to manage bookings, enhance customer experiences, and deliver relevant information about your selected excursions.

 

Use of Data

 

Your data is used solely for the purpose of:

 

•Confirming and managing your bookings

•Providing relevant updates and information regarding your excursion

•Enhancing our services through feedback and communication

•Marketing Good Vibe Excursions products and offers (you may opt-out of marketing communications at any time)

 

Data Protection

 

We implement industry-standard security measures to protect your personal data. This includes encrypted storage of sensitive information and limited access to your data by authorized personnel only. Your data will not be shared with third parties, except as required to process payments or deliver excursion services.

 

Third-Party Sharing

 

We may share limited data with trusted third parties, such as payment processors or excursion partners, solely for the purpose of completing your transaction or ensuring your excursion experience is seamless. These third parties are subject to strict confidentiality agreements and must adhere to legal requirements regarding the protection of personal information.

 

3. Liability Waiver

 

Assumption of Risk

 

Participation in our excursions involves an element of risk, including but not limited to potential physical injury, property damage, or loss. By booking with Good Vibes Excursions, you acknowledge and assume these risks, agreeing to participate at your own discretion. Good Vibe Excursions takes every measure to ensure your safety, but it is essential that you follow all instructions provided by our staff during the excursion.

 

Limitation of Liability

 

Good Vibe Excursions, including its employees, affiliates, and agents, will not be held liable for any direct, indirect, incidental, or consequential damages, including injury or loss, arising from participation in our excursions. You agree to release, discharge, and hold harmless Good Vibe Excursions from any claims, actions, or damages resulting from your participation, except in cases of gross negligence or willful misconduct.

 

Customer Responsibilities

 

It is your responsibility to ensure you are physically fit and capable of participating in the selected excursion. You agree to adhere to all safety guidelines, rules, and instructions provided by Good Vibe Excursions staff. Failure to comply may result in removal from the excursion without entitlement to a refund.

 

4. Intellectual Property

 

Copyright and Trademarks

 

All materials contained within our website and promotional materials, including but not limited to logos, text, images, videos, and designs, are the exclusive property of Good Vibe Excursions. These materials are protected under copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of any content, in whole or in part, without written consent from Good Vibe Excursions, is strictly prohibited.

 

Prohibited Use

 

No part of this website, including digital downloads, videos, images, and text, may be copied, modified, distributed, or used for any commercial purpose without explicit permission from Good Vibe Excursions. Infringement of our intellectual property rights may result in legal action.

 

5. Refund and Cancellation Policy

 

Refund Conditions

 

For cancellations made 24 hours or more prior to the scheduled excursion, customers are eligible for a full refund, excluding any non-refundable deposits as specified at the time of booking. If a cancellation is made within 24 hours of the excursion, a partial refund will be issued, subject to review by Good Vibe Excursions, based on the circumstances of the cancellation.

 

Non-refundable Deposits

 

Certain excursions may require a non-refundable deposit at the time of booking. This deposit is used to secure your reservation and ensure availability. If a cancellation is made within the permitted time frame (24 hours prior), the deposit will be refunded along with the full amount. If the cancellation occurs within 24 hours, the deposit will not be refunded unless the excursion is canceled by Good Vibe Excursions.

 

6. Health and Safety

 

Medical Conditions

 

Your safety and well-being are our top priority. We encourage all guests to disclose any medical conditions, disabilities, or special needs prior to booking an excursion. This allows us to make the necessary accommodations or advise if a particular excursion may not be suitable for you. If you have any concerns regarding your health or physical ability to participate in an excursion, please consult with your physician before booking.

 

7. Contact Information

 

If you have any questions, concerns, or need assistance regarding your booking, our excursions, or these legal terms, please do not hesitate to contact us. We are committed to providing excellent customer service and will respond to your inquiries as promptly as possible.

 

•Email: in**@********************dr.com

•Phone: +1 829-589-5138